Tru East Dignity HomeCare provides home care services which focus on providing support to our clients who need help with the activities of everyday living. Everything from companionship to personal hygiene, using the bathroom, assisting with mobility, post-hospitalization care to Alzheimer’s and other dementias. We can provide our services in a variety of settings, such as assisted living communities, skilled care nursing facilities, hospitals or any place you call home. Our services cover a wide array of activities, including: Companionship and Home Helper, Personal Services, Alzheimer’s or other Dementias Care, Transitional Care Services, and Hospice Support and in state and out of state transport.

Yes, we most certainly do! Our free in-home consultations are provided at no cost or obligation. We take the time to go over all your options and take the time to really find out how we can best serve your needs.

Home care services can start in as little as 24 hours. If you or your loved one is being discharged from a hospital, Surgicenter or any type of facility; our Transitional Care services can help make the move to your home a seamless one. Our Client and Care Coordinator will come out to meet you prior to discharge, review the discharge protocol, practice transfers so you are comfortable and get physical therapy training all before you leave the facility. We also make sure you have all your belongings, prescriptions and discharge orders or instructions.

Aging in place is used to describe a person who chooses to live in their choice of residence for as long as they are able, as they age. It focuses on a person being able to have any services, or other support, that they may need over time as their needs change. The primary goal is to ensure that a person's quality of life is maintained and/or improved as they age while having the things they need in their daily life.

Tru East Dignity HomeCare now offers Personal Concierge Services that are tailored to fit the needs of our client when services are needed for a short-term basis. It is well suited for individuals who may be transitioning to home from a hospital stay, or to an assisted independent living community. We can take the stress and burden from you or your loved ones by providing assistance when being discharged from a hospital or unpacking and making everything comfortable when re-locating to your new residence. Our caregivers can also be by your side during a hospital stay and provide services while recuperating from a recent surgery or illness. Call us today at 480-737-6067 or 480-487-8480 to find out more!

At this time, we accept private pay clients and families who pay directly for their own services. We do not bill or accept payment from any government agencies including state Medicaid programs, Medicare or the VA; however we can assist you with documentation requests from your long-term care or supplemental insurance provider to process your reimbursement claim. Please note that we cannot assist you in the completing or submitting insurance claim forms on your behalf.

We bill by the hour for most of our services. On average, the basic regular hourly rate starts at $30 an hour. Since our services are customized according to the needs of our clients, our rates could be higher depending on a variety of factors including the type, volume and frequency of services we provide for you. Most scheduled visits require a four-hour minimum. Please call us at 480-737-6067 or 480-487-8480, for a free consultation with a Client and Care Coordinator, who will be happy to assist you with your questions or meet with you to discuss our services and prepare a personalized service plan.

Yes! We can provide services whenever and wherever you need us. For many people, that is in their own home or the home of a family member. For others, it may be an assisted living community, nursing home, retirement community, or a hospital.

No. We work for you and are responsive to your needs. We can adjust your care plan as needed and as appropriate. Our Client and Care Coordinators are there for you to address your questions or concerns, while ensuring your care needs are being met and supported.

Of course! As a client or even a potential client, you have certain rights that are afforded to you by law and as adopted by our Agency's Client Rights. In addition, as an Accrediated BBB business, we follow and implement the BBB’s Code of Business Practices.

Of course! We want you to feel comfortable with the person who is providing your care and support services.

Your comfort and well-being is our top priority and should one of our caregiver's not meet your expectations in providing service and care, we will immediately address the issue and reach an appropriate solution to the situation.

All of our caregivers go through a thorough 5-point background check, screening and interview process. In addition, all of our caregivers are required to possess a valid Level 1 Fingerprint Clearance Card, hold a current CPR/FIrstAid and AED certificate and be legally able to work in the United States. We will not send anyone to your home that we wouldn’t send into our own to care for those we hold dear.

Everything in life is about balance, and caregiving is no exception. At Tru East, we have all been family caregivers and understand the need to devote yourself to the care of a loved one. It is an admirable devotion. However, you cannot forget to take care of yourself too. As a family caregiver, you need to be able to find time to decompress, recharge, and pursue your hobbies and goals. When we become so absorbed in devoting time to the care and support of our loved ones, we risk caregiver burnout. Respite care is about giving that much-needed relief to family caregivers. Our caring and compassionate caregivers will step in and provide support for your loved one as needed, giving you the chance to take a break and rest, and focus on your own life for however long you may need. It could be for a few hours, a week, or daily, whatever is best and suits your needs. We will be there to step in and provide personalized care that will allow your loved one to be comfortable in their own home, to do activities, and engage in stimulating conversation, so when you come back to caregiving, it is with a fresh perspective.